We empower businesses and people to better understand their thought processes and cultures.  Click or scroll for more.



Bring a personal touch to your professional objectives.  An approach to ISO 9001 that works for you – and your customers.

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Total Quality Management

Quality is more than a checkbox. For businesses big and small, it’s a matter of pride. A testament to their heritage, culture, and processes. We share that passion; we deliver assessment, implementation and training services that promote a business-wide attitude to improving Quality.

Extensive Experience

We’ve worked at every stage of the international supply chain – from retail to the factory floor. We understand your pressures and your opportunities. Whether it’s implementing a new Quality standard or exploring your thought processes, our professional services stem from personal experience.

ISO 9001:2015

To borrow the ISO’s own phrase, international standards make things work. And their latest versions make things work even better. ISO 9001, the Quality standard used by millions, was revised in 2015. It now offers even more benefits that really matter to companies like yours – not just to your customers.

The Quality Journey

We aim to empower our clients. Our tools and guidance prioritise clarity and understanding. Split into four stages, our services then encourage businesses of all shapes and sizes to take personalised, proactive steps towards their professional objectives.

Unique Understanding

Professionalism, productivity, and the processes that give rise to them, aren’t just for businesses. Mind Mapping is a powerful tool for redefining people’s relationships with the work they do and the way they do it. And we know its value first-hand, because we trained with its inventor.


We work with producers, importers, service companies, and individuals in London and the South of England. Our purpose is never to ask any of them to fit a mould; in both short training sessions and ongoing engagement, we build outstanding relationships through expertise, and real interactions between real people.


Clearer thinking, simpler processes. Tailored, fully-licensed Mind Mapping sessions.



Small importers and factories; multinational retailers and mega-producers. Whatever your size, our unique approach can power real changes to your attitude – and potentially a big difference in your future.

About Us


We’ve transformed the way multinational retailers and micro producers alike think. Ready to take the next step in your own Quality journey?